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Job Vacancy Pune, Maharashtra, India Position Service Delivery Officer at Kotak Mahindra

Kotak Mahindra company logo
Published 4 hours ago

Kotak Mahindra is currently hiring for the role of Service Delivery Officer located in Pune, Maharashtra. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Kotak Mahindra invites interested applicants to submit their applications.

Job Information

Company:Kotak Mahindra
Position:Service Delivery Officer
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Salary:INR 10.000 - INR 20.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated Service Delivery Officer to join our team at Kotak Mahindra. In this role, you will handle personalized service requests from our valued customers, generate timely business MIS reports, and ensure compliance with regulatory requirements.

Your responsibilities will include coordinating with various desks for customer account openings, managing customer complaints, and ensuring resolutions are achieved within the specified turnaround time (TAT).

Ideal candidates should possess excellent communication skills, a customer service orientation, and a good understanding of banking norms and processes. Proficiency in Microsoft Excel is also required.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

Kotak Mahindra

Kotak Mahindra is one of India’s largest private sector banks, offering a wide range of financial services including banking, insurance, and asset management. Founded in 1985, the company has grown significantly and now serves millions of customers across the country through its extensive network of branches and digital platforms. Known for its customer-centric approach, Kotak Mahindra focuses on innovation and technology to deliver efficient financial solutions tailored to individual needs.