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Job Vacancy Kolkata, West Bengal, India Position ISP Customer Support Specialist at Wavetree Networks Pvt Ltd

Wavetree Networks Pvt Ltd company icon
Published 4 hours ago

Wavetree Networks Pvt Ltd is currently accepting applications for the position of ISP Customer Support Specialist in the Kolkata, West Bengal area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Wavetree Networks Pvt Ltd operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Wavetree Networks Pvt Ltd
Position:ISP Customer Support Specialist
City:West Bengal, Kolkata
Province:West Bengal
Education:Confidential
Job Type:Full-time

Job Description

Wavetree Networks Pvt Ltd is actively looking for an ISP Customer Support Specialist. The ideal candidate should possess L-1 ISP Support experience and will provide essential back-end assistance to both the installation team and our clients. Key responsibilities include:

  • Configuring home routers
  • Understanding networking concepts (IP, LAN, WAN, TCP/IP, Wireless LAN, GPON)
  • Generating and resolving support tickets
  • Coordinating tasks for field executives
  • Preparing reports on customer inquiries and support tickets

This position offers a flexible work arrangement, with options for office, remote, or hybrid settings.

Job Types: Full-time, Walk-In

Salary: ₹10,00.00 – ₹12,00.00 per month

Schedule: Multiple shifts available.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Willing to Be Placed in the Designated Work Location
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • No Criminal Record
  • Able to Work in a Team

Company Address

Province Kolkata, West Bengal
City Kolkata, West Bengal
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Company Information

Wavetree Networks Pvt Ltd