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Job Vacancy Mumbai, Maharashtra Position Service Desk at BirlaSoft

BirlaSoft company logo
Published 4 hours ago

BirlaSoft is currently seeking applicants for the position of Service Desk in the Mumbai area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

BirlaSoft operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:BirlaSoft
Position:Service Desk
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 18.000 - INR 35.000 per Month
Job Type:Full-time

Job Description

We are looking for a dedicated and skilled Service Desk Technician to join our dynamic team. In this vital role, you will serve as the primary point of contact for users seeking technical assistance via phone, email, or chat. Your main responsibilities will include troubleshooting hardware and software issues, delivering effective solutions, and escalating complex problems to the appropriate teams.

To excel in this position, you must possess excellent communication and problem-solving skills, along with a proactive attitude toward customer service. The ideal candidate should have prior experience in IT support and familiarity with various operating systems, as well as the ability to perform well under pressure.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

BirlaSoft

BirlaSoft is a leading IT services company based in India, specializing in providing comprehensive solutions across various industries. With a focus on digital transformation, the company leverages advanced technologies to enhance business performance. BirlaSoft offers services including application development, consulting, and IT infrastructure management, catering to both local and global clients. As part of the Birla Group, a well-established conglomerate, the company is committed to innovation and excellence, driving sustainable growth in a rapidly changing digital landscape.