Job Vacancy Hyderabad, Telangana Position AGM – Customer Care and Retention Back Office at Vodafone Idea

Vodafone Idea is currently seeking applicants for the position of AGM - Customer Care and Retention Back Office in Hyderabad. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Vodafone Idea, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:	Vodafone Idea
Position:	AGM - Customer Care and Retention Back Office
City:	Hyderabad, Telangana
Province:	Telangana
Education:	Confidential
Job Type:	Full-time

Job Description

We are seeking an enthusiastic individual for the position of AGM – Customer Care and Retention Back Office. In this role, you will oversee customer support operations, ensuring exceptional service delivery and fostering customer loyalty.

Responsibilities include managing a dedicated team, developing retention strategies, and analyzing customer feedback to enhance our services.

If you possess strong leadership skills and a passion for customer satisfaction, we want to hear from you!

Benefit

• Opportunities for promotion
• Access to the latest technology
• Professional networking opportunities
• Valuable work experience
• Work-life balance
• Recognition and performance awards
• Professional training
• Collaborative work environment
• Skill development
• Opportunities to contribute to business growth

Requirements

• Minimum Age of 18 Years
• Basic Computer Skills
• Physically and Mentally Healthy
• Experience in the Related Field (Preferred)
• Minimum Education of High School Diploma
• Able to Work in a Team
• Good Communication Skills
• No Criminal Record
• Willing to Be Placed in the Designated Work Location

Company Address

Province	Telangana
City	Hyderabad
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