Job Vacancy Pune, Maharashtra, India Position Customer Experience at Shipco IT
Shipco IT is currently seeking applicants for the position of Customer Experience in Pune, Maharashtra. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
Shipco IT, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | Shipco IT |
| Position: | Customer Experience |
| City: | Maharashtra, Pune |
| Province: | Maharashtra |
| Education: | Confidential |
| Salary: | INR 40.000 - INR 80.000 per Month |
| Job Type: | Full-time |
Job Description
Description
What You’ll Do…
- The primary task of a documentation executive is to handle queries/tasks received from customers/stakeholders and/or assigned to them by their supervisors
- He / She must show the willingness to learn new things every time and then
- To accept direction / responsibility and maintain performance levels as per the Key Performance Indicators (KPI) assigned by the supervisor
- To be open to take additional responsibilities of training colleagues
- Consults with others on problems and activities; collects information from a range of sources to assist and guide job activities; asks effective questions to obtain information to help him/her perform their job
- Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses his/her actions and their consequences both good and bad
- Aggressively pursues challenging goals and objectives; will to put in considerable time and effort to accomplish objectives; takes a highly focused, goal driven approach toward work
What You’ll Need…
- At least a bachelor’s degree in any stream
- Minimum 1 to 3 Years of experience in documentation
- MUST be willing to work in all shifts including night
- Experience of transition handling is preferred
- Ability to perform multiple tasks concurrently and meet deadlines.
- Demonstrate attitude for learning/Innovation and apply to solve problem in system
- Able to work under pressure, positive attitude towards teamwork and good responsibility
- Be able to work in shift and multicultural working environment
- Travel overseas may be required on occasion as business need
Here’s What We Offer …
Awards and recognition: For exceptional performance or contributions to the company’s success.
About Shipco IT
As a subsidiary of Scan-Group, we are entirely Danish-owned and privately held. Today, our Group is present in over 40 countries worldwide employing more than 3,200 staff in 156 offices.
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Pune, Maharashtra |
| City | Pune, Maharashtra |
| Google Map | Google Map |
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