Job Vacancy Koramangala, Karnataka Position Guest Service Associate at Club Concierge PVT LTD
Club Concierge PVT LTD is currently seeking applicants for the position of Guest Service Associate in the Koramangala area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Club Concierge PVT LTD operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Club Concierge PVT LTD |
| Position: | Guest Service Associate |
| City: | Koramangala, Karnataka |
| Province: | Karnataka |
| Education: | Confidential |
| Salary: | INR 40.000 - INR 80.000 per Month |
| Job Type: | Full-time |
Job Description
Job – Guest Service Associate/ Front Office Associate
Department: Front Office / Guest Services
Reports to: Front Office Manager / Guest service Manager
Experience Required: 1–2 years in a front office supervisory or assistant manager role in hospitality
Job Summary:
We are seeking a friendly, customer-focused Guest Service Associate to join our team. In this role, you will be the first point of contact for guests and customers, ensuring a welcoming, positive experience. You will assist with inquiries, resolve issues, and provide information and support across various guest services.
Key Responsibilities:
- Greet and welcome guests in a warm and professional manner
- Respond to guest inquiries in person, over the phone, or via email
- Provide accurate information about services, amenities, and local attractions
- Handle guest check-in and check-out procedures (if in a hospitality setting)
- Address and resolve guest complaints or concerns promptly and effectively
- Process payments, refunds, and transactions using POS systems (if applicable)
- Maintain cleanliness and organization of the front desk or service area
- Collaborate with team members to ensure seamless guest experiences
- Follow company policies, procedures, and safety guidelines
Qualifications:
- High school diploma or equivalent required
- Prior customer service or hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer and POS system proficiency
- Friendly, professional demeanour with a problem-solving mindset
- Flexibility to work weekends, evenings, and holidays as needed
Work Environment:
- May involve standing for extended periods
- Interacting with guests continuously during shifts
Interested candidates can share your resume to [email protected]
Job Types: Full-time, Fresher
Pay: ₹270,00.00 – ₹390,00.00 per year
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Shift allowance
- Yearly bonus
Work Location: In person
Requirements
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work in a Team
- Able to Work Under Pressure
- No Criminal Record
- Good Communication Skills
- Experience in the Related Field (Preferred)
- Minimum Age of 18 Years
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Karnataka |
| City | Koramangala |
| Google Map | Google Map |
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