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Job Vacancy Hyderabad, Telangana, India Position Customer Service Executive at DHL

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Published 6 hours ago

DHL is currently hiring for the role of Customer Service Executive located in Hyderabad, Telangana. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, DHL invites interested applicants to submit their applications.

Job Information

Company:DHL
Position:Customer Service Executive
City:Telangana, Hyderabad
Province:Telangana
Education:Confidential
Job Type:Full-time

Job Description

Join our team at DHL as a Customer Service Executive! In this role, you will be responsible for tracking customer shipments, addressing delivery issues, and ensuring customer satisfaction per our standard operating procedures (SOPs). Key responsibilities include handling customer complaints, monitoring delivery performance, and managing customer claim requests. You will be expected to communicate effectively with the Team Lead and provide timely updates on shipment statuses.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Able to Work in a Team
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location
  • No Criminal Record

Company Address

Province Hyderabad, Telangana
City Hyderabad, Telangana
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Company Information

DHL

DHL, a global leader in logistics and express delivery services, operates extensively in India, offering innovative supply chain solutions tailored to the needs of local businesses. With a robust infrastructure, DHL ensures timely deliveries and efficient logistics management across various sectors. Committed to sustainability and customer satisfaction, DHL India continuously invests in technology and workforce development, enhancing its ability to meet the dynamic demands of the market. As part of the Deutsche Post DHL Group, it combines global expertise with local knowledge to facilitate international trade and connectivity.