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Job Vacancy Gurugram, Haryana, India Position Call Center Supervisor at FIS Global

Published 4 hours ago

FIS Global is thrilled to announce job openings for the position of Call Center Supervisor in the Gurugram, Haryana area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At FIS Global, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with FIS Global.

Job Information

Company:FIS Global
Position:Call Center Supervisor
City:Haryana, Gurugram
Province:Haryana
Education:Confidential
Salary:INR 40.000 - INR 80.000 per Month
Job Type:Full-time

Job Description

We are currently seeking a skilled and dedicated Call Center Supervisor to enhance our team. The successful candidate will be responsible for overseeing daily operations, ensuring the delivery of exceptional customer service, and effectively leading a team of call center agents.

This role entails monitoring agent performance, offering coaching and training, and implementing strategies aimed at boosting productivity and efficiency. Strong communication and leadership skills are imperative for this position.

The ideal candidate will possess a proven track record in call center management and demonstrate the ability to resolve customer inquiries efficiently while cultivating a positive work environment.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Gurugram, Haryana
City Gurugram, Haryana
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Company Information

FIS Global

FIS Global is a leading financial services technology provider headquartered in the United States, with a significant presence in India. The company delivers innovative solutions for banking, payments, and capital markets, serving clients worldwide. With a focus on enhancing operational efficiency and customer experience, FIS Global leverages advanced technology and industry expertise to empower businesses. In India, FIS Global plays a crucial role in developing skilled talent and contributing to the local economy, while driving digital transformation in the financial sector.