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Job Vacancy Gurugram, Haryana, India Position Customer Experience Executive at InterGlobe Aviation (IndiGo)

InterGlobe Aviation (IndiGo) company logo
Published 6 hours ago

InterGlobe Aviation (IndiGo) is excited to announce openings for the position of Customer Experience Executive in Gurugram, Haryana. We are currently offering Full-time opportunities.

We seek candidates with excellent skills and at least beginners/seniors experience in the field. Additionally, we value honesty, discipline, and a strong sense of responsibility in our team.

At InterGlobe Aviation (IndiGo), we are active in the (according to the company) industry. If you are interested in this opportunity and wish to join us, we encourage you to apply directly.

Don't miss the chance to be part of our dynamic team. Submit your application today and take the first step toward a rewarding career with InterGlobe Aviation (IndiGo).

Job Information

Company:InterGlobe Aviation (IndiGo)
Position:Customer Experience Executive
City:Haryana, Gurugram
Province:Haryana
Education:Confidential
Job Type:Full-time

Job Description

Job Posting Start Date: 26 Feb 2025

Location: Gurgaon, HR, IN

Company: InterGlobe Aviation Ltd (IndiGo)

The Executive – Customer Experience will address customer complaints and queries, ensuring a seamless resolution process. Ideal candidates will have strong communication skills and a customer-centric approach.

Key Responsibilities:

  • Respond to customer complaints via email and phone.
  • Make outbound calls to ensure resolution.
  • Collaborate with teams for efficient issue resolution.
  • Maintain records of interactions and resolutions.

Eligibility:

  • Graduate in any discipline.
  • 2-3 years in email and voice processes.
  • Comfortable with rotational and night shifts.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Physically and Mentally Healthy
  • Able to Work Under Pressure
  • Good Communication Skills
  • Minimum Education of High School Diploma
  • No Criminal Record
  • Minimum Age of 18 Years
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Gurugram, Haryana
City Gurugram, Haryana
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Company Information

InterGlobe Aviation (IndiGo)

InterGlobe Aviation, operating under the brand IndiGo, is a prominent low-cost airline based in India. Established in 2006, it has rapidly grown to become one of the largest carriers in the country, known for its efficient service and punctuality. IndiGo operates a fleet of modern aircraft, offering domestic and international flights across various destinations. Its commitment to affordability and customer satisfaction has made it a preferred choice among travelers, contributing significantly to the booming aviation sector in India.