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Job Vacancy Noida, Uttar Pradesh Position Customer Service Desk Operations Team Member at Kotak Mahindra

Kotak Mahindra company logo
Published 4 hours ago

Kotak Mahindra is currently seeking applicants for the position of Customer Service Desk Operations Team Member in the Noida area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Kotak Mahindra operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Kotak Mahindra
Position:Customer Service Desk Operations Team Member
City:Noida, Uttar Pradesh
Province:Uttar Pradesh
Education:Confidential
Salary:INR 20.000 - INR 40.000 per Month
Job Type:Full-time

Job Description

We are seeking a dedicated and passionate Customer Service Desk Operations Team Member to enhance our vibrant team. In this pivotal role, you will provide outstanding support to our customers via multiple communication channels, including phone, email, and live chat.

Your key responsibilities will involve addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Collaboration with other departments will be essential for properly escalating and managing complex concerns.

The ideal candidate will exhibit exceptional communication skills, a robust problem-solving mindset, and the capacity to thrive in a fast-paced environment. Previous customer service experience is highly valued.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Uttar Pradesh
City Noida
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Company Information

Kotak Mahindra

Kotak Mahindra is one of India’s largest private sector banks, offering a wide range of financial services including banking, insurance, and asset management. Founded in 1985, the company has grown significantly and now serves millions of customers across the country through its extensive network of branches and digital platforms. Known for its customer-centric approach, Kotak Mahindra focuses on innovation and technology to deliver efficient financial solutions tailored to individual needs.