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Job Vacancy Bengaluru, Karnataka Position L1 Helpdesk Agent at Kyndryl

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Published 3 days ago

Kyndryl is inviting applications for the role of L1 Helpdesk Agent in Bengaluru. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Kyndryl operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Kyndryl
Position:L1 Helpdesk Agent
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Salary:INR 20.000 - INR 40.000 per Month
Job Type:Full-time

Job Description

We are seeking a motivated L1 Helpdesk Agent to join our support team. In this role, you will be the first point of contact for customers, providing resolution to their technical issues and inquiries.

Responsibilities include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and escalating complex issues to higher-level support.

Ideal candidates should possess excellent communication skills, a strong customer service orientation, and basic technical knowledge.

Benefit

  • Access to the latest technology
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Professional networking opportunities
  • Skill development
  • Work-life balance
  • Valuable work experience
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Karnataka
City Bengaluru
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Company Information

Kyndryl

Kyndryl, a leading global provider of IT infrastructure services, operates in India with a strong focus on digital transformation and cloud solutions. As a spin-off from IBM, Kyndryl leverages its extensive expertise to help businesses optimize their IT environments. With a commitment to innovation, Kyndryl collaborates with clients across various industries, delivering tailored services that enhance operational efficiency and drive growth. The company’s skilled workforce in India plays a pivotal role in executing complex IT projects, ensuring a seamless transition to modern technology landscapes.