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Job Vacancy Bengaluru, Karnataka Position L1 Helpdesk Agent at Kyndryl

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Published 3 hours ago

Kyndryl is thrilled to announce job openings for the position of L1 Helpdesk Agent in the Bengaluru area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Kyndryl, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Kyndryl.

Job Information

Company:Kyndryl
Position:L1 Helpdesk Agent
City:Bengaluru, Karnataka
Province:Karnataka
Education:Confidential
Job Type:Full-time

Job Description

We are looking for a dedicated L1 Helpdesk Agent to become a valued member of our dynamic team. The successful candidate will serve as the primary point of contact for clients facing technical issues, providing support through phone, email, and chat communications.

Your key responsibilities will include troubleshooting hardware and software challenges, documenting incidents accurately, and escalating more complex issues to higher support tiers. Strong customer service skills and effective communication are vital for this role.

The ideal candidate will have a background in IT support, experience with helpdesk software, and possesses a keen problem-solving ability. This position offers a fantastic opportunity for those eager to advance their careers in the IT field.

Benefit

  • Professional training
  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Valuable work experience
  • Recognition and performance awards
  • Professional networking opportunities
  • Work-life balance
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Karnataka
City Bengaluru
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Company Information

Kyndryl

Kyndryl, a leading global provider of IT infrastructure services, operates in India with a strong focus on digital transformation and cloud solutions. As a spin-off from IBM, Kyndryl leverages its extensive expertise to help businesses optimize their IT environments. With a commitment to innovation, Kyndryl collaborates with clients across various industries, delivering tailored services that enhance operational efficiency and drive growth. The company’s skilled workforce in India plays a pivotal role in executing complex IT projects, ensuring a seamless transition to modern technology landscapes.