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Job Vacancy Mumbai, Maharashtra Position Customer Support Executive at PayU

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Published 4 hours ago

Company PayU is offering job opportunities for the position of Customer Support Executive in the Mumbai area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

PayU operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:PayU
Position:Customer Support Executive
City:Mumbai, Maharashtra
Province:Maharashtra
Education:Confidential
Salary:INR 30.000 - INR 60.000 per Month
Job Type:Full-time

Job Description

We are seeking a highly motivated Customer Service Executive/Sr. Executive to join our team in Mumbai. This is a contract position focused on enhancing customer satisfaction through effective communication and problem resolution. Key responsibilities include responding promptly to customer complaints, requests, and queries while adhering to Service Level Agreements (SLAs). Additionally, you will collaborate with internal teams to ensure timely solutions to customer issues. Proficiency in Excel, including knowledge of pivot tables and VLOOKUP/HLOOKUP, is essential.

Ideal candidates should possess basic analytical skills, hands-on experience with CRM systems in customer service, and a background in financial services, particularly in loans.

Benefit

  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Valuable work experience
  • Skill development
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Opportunities to contribute to business growth

Requirements

  • Minimum Age of 18 Years
  • Basic Computer Skills
  • Physically and Mentally Healthy
  • Experience in the Related Field (Preferred)
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Maharashtra
City Mumbai
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Company Information

PayU