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Job Vacancy Pune, Maharashtra, India Position Jr. Service Desk at Stefanini, Inc

Stefanini, Inc company logo
Published 5 hours ago

Stefanini, Inc is thrilled to announce job openings for the position of Jr. Service Desk in the Pune, Maharashtra area. We are currently offering Full-time opportunities.

We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.

At Stefanini, Inc, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.

Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Stefanini, Inc.

Job Information

Company:Stefanini, Inc
Position:Jr. Service Desk
City:Maharashtra, Pune
Province:Maharashtra
Education:Confidential
Salary:INR 35.000 - INR 70.000 per Month
Job Type:Full-time

Job Description

Stefanini, Inc. is looking for a dedicated Junior Service Desk professional to deliver first-level support to our internal customers. This role involves managing customer inquiries through our ticketing system, attending team meetings to facilitate improvements, and keeping process documentation up-to-date. As a member of our global Service Desk call center, you will participate in a rotating on-call team. The position offers flexible working hours on a 3-shift rotation: 06:30-14:30, 14:30-22:30, and 22:30-06:30 (IST).

Successful candidates will exhibit strong customer service skills, analytical thinking, and a commitment to continuous learning. Proficiency in English communication is required.

Benefit

  • Valuable work experience
  • Recognition and performance awards
  • Work-life balance
  • Professional networking opportunities
  • Collaborative work environment
  • Opportunities for promotion
  • Access to the latest technology
  • Skill development
  • Professional training
  • Opportunities to contribute to business growth

Requirements

  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • No Criminal Record
  • Minimum Age of 18 Years
  • Good Communication Skills
  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Pune, Maharashtra
City Pune, Maharashtra
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Company Information

Stefanini, Inc

Stefanini, Inc is a global technology company with a strong presence in India, offering a range of IT services and solutions. Established to deliver innovative digital transformations, Stefanini focuses on enhancing business efficiency through advanced technologies such as AI, cloud computing, and automation. The India branch plays a vital role in providing support to clients worldwide, delivering tailored solutions across various industries. Committed to fostering a collaborative environment, Stefanini emphasizes continuous learning and development, making it a preferred employer in the tech landscape.