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Job Vacancy Ekkattuthangal, Tamil Nadu Position Customer Service Representative at Sweet Karam Coffee India Pvt Ltd

Sweet Karam Coffee India Pvt Ltd company icon
Published 5 hours ago

Sweet Karam Coffee India Pvt Ltd is currently accepting applications for the position of Customer Service Representative in the Ekkattuthangal area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Sweet Karam Coffee India Pvt Ltd operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Sweet Karam Coffee India Pvt Ltd
Position:Customer Service Representative
City:Ekkattuthangal, Tamil Nadu
Province:Tamil Nadu
Education:Confidential
Salary:INR 25.000 - INR 40.000 per Month
Job Type:Full-time

Job Description

Sweet Karam Coffee India Pvt Ltd is looking for a committed Customer Support Executive to engage potential customers who have abandoned their shopping carts and guide them in finalizing their purchases. The ideal candidate will excel in communication and persuasion, driven by a customer-centric approach.

Key Responsibilities:

  • Engage with customers across multiple channels.
  • Address customer concerns to enhance conversion rates.
  • Clarify product features and promotional offers.
  • Maintain detailed records in the CRM system.
  • Work closely with internal teams to devise effective strategies.
  • Provide valuable customer feedback for continuous improvement.

Requirements:

  • At least 2 years of experience in customer follow-up roles.
  • Proficient in English (Hindi is an advantage).
  • Self-motivated and target-oriented.

Benefit

  • Opportunities for promotion
  • Access to the latest technology
  • Professional networking opportunities
  • Valuable work experience
  • Work-life balance
  • Recognition and performance awards
  • Professional training
  • Collaborative work environment
  • Skill development
  • Opportunities to contribute to business growth

Requirements

  • Physically and Mentally Healthy
  • Minimum Education of High School Diploma
  • Able to Work in a Team
  • Able to Work Under Pressure
  • No Criminal Record
  • Good Communication Skills
  • Experience in the Related Field (Preferred)
  • Minimum Age of 18 Years
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Tamil Nadu
City Ekkattuthangal
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Company Information

Sweet Karam Coffee India Pvt Ltd