Job Vacancy Pune Cantonment, Maharashtra Position Chat Support Executive at Taction Software Pvt Ltd
Taction Software Pvt Ltd is thrilled to announce job openings for the position of Chat Support Executive in the Pune Cantonment area. We are currently offering Full-time opportunities.
We are seeking candidates with excellent skills and a minimum of beginners/seniors in the field. In addition, we value honesty, discipline, and a strong sense of responsibility in our workforce.
At Taction Software Pvt Ltd, we operate in the (according to the company) industry. If you are intrigued by our company and wish to pursue this exciting opportunity, we encourage you to apply directly.
Don't miss out on the chance to be part of our dynamic team. Submit your application today and take the first step towards a rewarding career with Taction Software Pvt Ltd.
Job Information
| Company: | Taction Software Pvt Ltd |
| Position: | Chat Support Executive |
| City: | Pune Cantonment, Maharashtra |
| Province: | Maharashtra |
| Education: | Confidential |
| Salary: | INR 18.017 - INR 33.897 per Month |
| Job Type: | Full-time |
Job Description
Join Taction Software Pvt Ltd as a Chat Support Executive. In this pivotal role, you will be tasked with:
- Customer Support: Responding to customer inquiries via live chat, resolving complaints, and escalating complex issues as needed.
- Communication: Engaging with customers in an empathetic and professional manner while providing accurate product information.
- Issue Resolution: Troubleshooting technical issues and conducting follow-ups to ensure satisfactory resolutions.
- Documentation: Keeping comprehensive records of customer interactions and updating CRM software accordingly.
- Performance Metrics: Meeting key performance indicators for response times and customer satisfaction levels.
Job Types: Full-time, Permanent, Entry-level
Pay: ₹18,017.31 – ₹33,897.19 per month
Schedule: Day, Morning, and Night shifts
Work Location: In person
Benefit
- Professional training
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Valuable work experience
- Recognition and performance awards
- Professional networking opportunities
- Work-life balance
- Access to the latest technology
- Opportunities to contribute to business growth
Requirements
- Basic Computer Skills
- Physically and Mentally Healthy
- No Criminal Record
- Able to Work in a Team
- Minimum Education of High School Diploma
- Good Communication Skills
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Maharashtra |
| City | Pune Cantonment |
| Google Map | Google Map |
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